IT/ Network Support Engineer

My client, based in Livingston, is an exciting SME working at the cutting edge of technology. The organisation is thriving, having recently won several new contracts, they have been expanding and have been experiencing a period of growth which is set to continue.

The company is looking for an IT/Network Support Engineer capable of looking after the company’s entire IT systems and infrastructure which is critical to the operation of the business. The Company uses a mixture of on site and cloud-based services both for general day to day office applications as well as compute resource for software simulation tools.

 

Responsibilities:

  • Administration and maintenance of the company’s IT systems and infrastructure.
  • Covering PCs, Servers, Network administration
  • Office 365 administration
  • ERP system maintenance (cloud based)
  • Backup configuration and maintenance
  • Managing secure network access for remote users
  • Configuration and maintenance of cloud compute resource for servers
  • Configuration of SharePoint services and group/team resources across the business
  • Ensuring software licensing laws are followed across the business
  • Evaluating the functionality of systems and ensuring they meet the business requirements
  • Consulting computer users to ascertain needs and ensure facilities meet user requirements
  • Selecting and purchasing appropriate hardware and software
  • Scheduling upgrades
  • Providing user training, support, advice and feedback
  • Testing and modifying systems to ensure that that they operate reliably
  • Office 365 administration (desirable)
  • Azure active domain administration (desirable)

Qualifications, Skills and Experience:

  • 3+ years experience in IT support and maintenance
  • Experience with corporate network setup and maintenance
  • Experience with Windows and Linux server setup and administration
  • Experience with PC hardware and software build, maintenance and support

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